CANCELLATION

POLICY

The following charges will be applied to your account / payment in relation to cancellations.
All cancellations incur an admin fee of £15+VAT.

Members

All members must cancel a booking via their online area. Should this not be done, the HUB cannot guarantee your booking is cancelled and your monthly booking allowance adjusted. Members can cancel any booking within 24 hours notice and suffer no charges, unless cancellations take place more than 5 times in a month. Should this happen, an admin fee will apply and you will be contacted by the HUB to discuss your membership further. If less than 24 hours notice is given, the booking will stand and that service will be treated as been used up for that months allowance. Admin fees will only apply if indicated by the HUB.

Event Space Hire

A minimum of 48 hours’ notice (this does not include weekends due to the HUB being closed) is required in respect of an event space hire cancellation. Should this not be given, 50% of the booking charge will still be due. This is in addition to the admin fee. Notice must be given in writing via email.

Meeting Rooms

A minimum of 48 hours’ notice (this does not include weekends due to the HUB being closed) is required in respect of a meeting room cancellation. Should this not be given, 50% of the booking charge will still be due. This is in addition to the admin fee. Notice must be given in writing via email.

Hot Desks

A minimum of 24 hours’ notice (this does not include weekends due to the HUB being closed)is required in respect of a Hot Desk cancellation. Should this not be given, 50% of the booking charge will still be due. This is in addition to the admin fee. Notice must be given in writing via email.

Catering

A minimum of 48 hours’ notice (this does not include weekends due to the HUB being closed) is required in respect of catering cancellation. Should this not be given, the full cost of the catering booking will still be due. This is in addition to the admin fee. Notice must be given in writing via email.

Bespoke, Personal & Professional...

MEETING SPACES & HOT DESKS

01527 368890
4 The Courtyard, Buntsford Drive, Bromsgrove, B60 3DJ
info@triassichub.co.uk

Covid-19 Update 😷

We have taken the Government’s guidance on managing the risk of COVID-19 very seriously, and as a result we have put in place additional measures to keep the centre and it's users and staff, the safest possible space.